General information
We attach great importance to the protection of your data and stand for transparency in this context.
Below we have summarized the most important points about our data processing on the website in an easy and understandable way in the data protection section.
For detailed information on the subject of data protection, please refer to our full privacy policy, which is listed below this brief summary.
FAQ - Data protection at a glance
Who is responsible for data collection on this website?
The responsible party is the
Wöhrle Stromversorgungssysteme GmbH
E-mail: info@woehrle-svs.de
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.
Further data is processed each time a website is accessed on the internet (e.g. internet browser, operating system or time of the page view). You can find out more in section 3.
What do we use your data for?
The data is collected to ensure error-free and secure provision of the website.
of the website and, if necessary, to process your requests.
What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority. You can find out more in section 8.
How can you contact the data protection officer?
You can contact our data protection officer at any time regarding this and other questions on the subject of data protection at datenschutz@woehrle-svs.de turn.
Are you tracked when you visit our site?
No. We do not use any marketing and analysis tools on our website and largely refrain from using cookies. You can find out more about this in section 6.
Data collection when visiting our website
In the following, we will inform you about which data is collected when you visit our website, the purposes for which it is processed, the legal basis for data processing, the options you have to control the collection and processing of the data yourself and when the data is deleted.
We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
1. SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
2. hosting of the website and content delivery networks (CDN)
External hosting
This website is hosted by an external service provider (hoster). The personal data collected on this website is processed on the hoster's servers. We also use a CDN to ensure that the website is available quickly and that you do not have to expect long loading times.
Data collected:
- Data from the log files (see section 3)
- Information (mandatory and voluntary information) that is transmitted with the contact forms (see section 4)
Purposes of data processing:
The hoster is used for the purpose of fulfilling the contract with our existing customers - e.g. maintenance or repair requests and for the secure, fast and efficient provision of our online offering by a professional provider.
Legal basis:
We process the data to fulfill the contract (Art. 6 para. 1 lit. b GDPR) and in our legitimate interest to provide a website (Art. 6 para. 1 lit. f GDPR).
Our hoster will only process your data to the extent necessary to fulfill its performance obligations and follow our instructions with regard to this data. In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.
Storage duration:
The storage period depends on your respective request. The data will be deleted as soon as the purposes for which it was collected have been fulfilled. Unless statutory retention periods prevent this.
3. log files
These log files are all data that are generated when a page is accessed on the Internet and are processed by the web server and stored for a short time.
Data collected:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from where you came to our site
- Browser used
- Operating system used
- IP address used
Purposes of data processing:
The temporary storage of this data is necessary to enable the website to be delivered to your computer and to ensure the functionality of the website. We also use this data to gain statistical insights into how our websites are used. In addition, we collect the data in order to trace and prevent unauthorized access to the web server and misuse of the websites and to secure our information technology systems.
Legal basis:
We store this data temporarily on the basis of legitimate interests (Art. 6 para. 1 f GDPR). Our legitimate interest lies in achieving the purposes described above.
Storage duration:
The data will be deleted when it is no longer required for the purposes described above.
4. contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
Data collected:
- Mandatory information:
- First name, surname, e-mail address, subject and message, or in the case of a repair order; address, telephone number and information about the device
- Voluntary information:
- Company, department/position, address, website, fax
Purposes of data processing:
The purpose of data collection is to process your request.
Legal basis:
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR).
Storage duration:
We will retain the data you provide on the contact form until you request its deletion or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions - in particular retention periods - remain unaffected.
5. request by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, we will store and process your inquiry, including all personal data (name, contact details, inquiry), for the purpose of processing your request. We will not pass on this data without your consent.
Data collected:
- First and last name
- Contact details (e.g. e-mail address, telephone number)
- Content of your message
Purposes of data processing:
In this case, we process your data in order to clarify your request.
Legal basis:
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR).
Storage duration:
The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.
6. cookies
Our Internet pages use so-called "cookies". Cookies are small information files and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.
We do not use cookies from third-party companies.
6.1 Cookies used
6.1.1 Borlabs Cookie - Consent management
We use the Borlabs GmbH tool from Hamburg to manage and save your consent via the cookie banner.
Data collected:
- Settings made in the cookie banner
- Cookie ID
- Time of the settings
Purposes of data processing:
This cookie ensures that you do not have to make new settings via the cookie banner every time you visit the site.
Legal basis:
We set this cookie on the basis of our legal obligation (Art. 6 para. 1 lit. c GDPR) in order to demonstrably operate consent management.
Storage duration:
This cookie is stored for 1 year.
6.1.2 SpamJam - Spam protection
SpamJam is a self-developed spam protection on our website.
Data collected:
- Cookie ID
- Time of creation
- User behavior (navigation)
Purposes of data processing:
This cookie is used to restrict the activities of bots and prevent spam.
Legal basis:
We use this cookie on the basis of our legitimate interest (Art. 6 para. 1 lit. f GDPR) to ensure that spam and bot interactions are restricted.
Storage duration:
This cookie is stored in your browser for 30 days.
6.1.3 Additional information on cookies
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
7th Newsletter
On our website, we offer you the opportunity to subscribe to our newsletter to receive information on news, specialist articles, promotions, trade fairs and events. The newsletter is usually sent out on an ad hoc basis. We use the product Brevo from Sendinblue GmbH in Berlin to send our newsletter. We have concluded an order processing contract with this provider.
Data collected:
When registering:
- e-mail address
- Title, first name and surname, if applicable
When shipping:
- When was the newsletter opened
- Which links were clicked in the newsletter
Legal basis:
The data processing takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR).
Consent is given by activating the checkbox during registration and by confirming the registration link (double opt-in), which you will receive with the confirmation email.
You can revoke this consent at any time via the Unsubscribe link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
Storage duration:
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter.
After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data.
8. your rights
As a user of our website, you have various rights. The following section provides you with a brief overview.
8.1 Revocation of consent
You can revoke any consent you have given to the processing of your personal data at any time with effect for the future. Please note that the revocation has no effect on the legality of the previous data processing and that it does not extend to such data processing for which there is a legal reason for permission and which may therefore be processed without your consent.
8.2 Further rights of data subjects
In addition, in accordance with Articles 15 to 21 and 77 of the EU General Data Protection Regulation (GDPR), you are entitled to the following data subject rights if the legal requirements are met:
8.2.1 Information
You can request at any time that we provide you with information about which of your personal data we process and how, and that we provide you with a copy of the personal data we have stored about you, Art. 15 GDPR.
8.2.2 Correction
You may request the rectification of inaccurate personal data and the completion of incomplete personal data, Art. 16 GDPR.
8.2.3 Deletion
For the deletion of your personal data: Please note that data that we need for the performance and execution of contracts and for the assertion, exercise and defense of legal claims as well as data for which there are legal, regulatory or contractual retention obligations are excluded from deletion, Art. 17 GDPR.
8.2.4 Restriction of processing
Under certain circumstances, you can request the restriction of processing, e.g. if you believe that your data is incorrect, if the processing is unlawful or if you have objected to the data processing. This means that your data may only be processed to a very limited extent without your consent, e.g. to assert, exercise and defend legal claims or to protect the rights of other natural and legal persons, Art. 18 GDPR.
8.2.5 Objection to data processing
You have the option to object to data processing for direct marketing purposes at any time. In addition, you can object to data processing based on a legitimate interest at any time if there are special reasons, Art. 21 GDPR.
8.2.6 Data portability
You have the right to receive the data that you have provided to us and that we process on the basis of your consent or for the performance of a contract in a commonly used, machine-readable format and, where technically feasible, to request the direct transfer of this data to third parties, Art. 20 GDPR.
8.3 Contact channels
You can exercise your rights by contacting our data protection officer at datenschutz@woehrle-svs.de turn.
8.4 Right to lodge a complaint with a supervisory authority
If, for example, you believe that our data processing is unlawful or that we have not granted the rights described above to the extent necessary, you have the right to lodge a complaint with the competent data protection supervisory authority. You can find our supervisory authority here: https://www.baden-wuerttemberg.datenschutz.de/
9. changes to the privacy policy
We reserve the right to change our security and data protection measures if this becomes necessary due to technical or legal developments. In such cases, we will also adapt our data protection information accordingly. Please therefore note the current version of our data protection declaration.
Privacy policy as of July 2024